Red C Aviation (“Red C”, “we”, “us”) values the privacy of our clients, partners, and visitors. This policy explains what information we collect, how we use it, and the rights you have in respect of that information.
01 Information we collect
We collect only the information necessary to respond to inquiries, operate flights, and maintain our services. This typically includes your name, contact details, flight itineraries, travel party composition, and any specific requirements you share with us.
For visitors to our website, we also collect standard technical data (IP address, browser type, pages visited) to operate and improve the site.
02 How we use your information
Your information is used to respond to quote and booking requests, coordinate ground handling, arrange concierge services, ensure regulatory compliance, and send you operational updates related to your flights.
We do not sell, rent, or trade your personal information.
03 Sharing with partners
When required to fulfil a flight or service, we share relevant information with a limited set of vetted partners — aircraft operators, airport authorities, permit desks, and concierge providers — under confidentiality obligations.
We never disclose passenger information beyond what is operationally necessary.
04 Data retention
We retain operational records for the period required by civil aviation regulations and applicable law. Marketing contacts are retained until you unsubscribe.
05 Your rights
You may request access to, correction of, or deletion of your personal information at any time. To exercise these rights, write to privacy@redcaviation.com.
06 Security
We apply industry-standard technical and organizational measures to protect your information. No system is perfectly secure, but we continuously review and improve our safeguards.
07 Contact
Questions about this policy can be directed to privacy@redcaviation.com or to the Red C Aviation office in Riyadh, Kingdom of Saudi Arabia.